Security

Our Security Philosophy

In the era of autonomous AI operations, security cannot be an afterthought. Because our agents execute actions on behalf of your enterprise—touching highly sensitive financial, healthcare, and corporate data—eAI has engineered our infrastructure from the ground up to be deterministic, verifiable, and secure by design.

1. Isolated VPC Deployments

We do not utilize multi-tenant data pooling. Every enterprise client receives a dedicated, mathematically isolated Virtual Private Cloud (VPC) tenant. Your data, your agent configurations, and your audit logs are physically and logically segregated from all other clients.

2. SOC2 Type II and ISO 27001

eAI maintains rigorous compliance with global security standards. We undergo continuous monitoring and annual third-party audits to maintain our SOC2 Type II and ISO 27001 certifications. Detailed audit reports are available to enterprise customers under NDA.

3. Data Encryption

All data is encrypted both in transit (using TLS 1.3) and at rest (using AES-256). Cryptographic keys are managed via industry-standard KMS solutions, and enterprises have the option to Bring Your Own Key (BYOK) for ultimate control over data access.

4. Deterministic Governance Layer

Unlike standard AI wrappers, eAI implements a hard-coded Governance Layer that intercepts all agent actions. We utilize Role-Based Access Control (RBAC) at the network level, ensuring that an agent operating on behalf of a junior analyst fundamentally lacks the API permissions to access restricted executive datasets, regardless of the prompt provided.

5. Incident Response and Bug Bounty

We maintain a 24/7/365 Security Operations Center (SOC). In the event of a suspected anomaly, automated kill-switches instantly quarantine the affected agent workflows. We also run a private bug bounty program, working with elite ethical hackers to continuously stress-test our infrastructure.

To request our full SOC2 report or speak with our CISO, please contact security@trusteai.com.